Returns & Exchanges

At April Coffee Roasters, we strive for the highest quality in every roast; however, due to the perishable nature of coffee, we can only accept returns on brewing equipment and lifestyle accessories. If you are unsatisfied with your order, please contact our support team within 14 days of receipt to initiate a resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue or the reason for your return.

• 2.
  Verification

  Wait for our team to review your request; for damaged items, please attach clear photos of the packaging and the product for faster processing.

• 3.
  Secure Packaging

  Once approved, pack the unused items in their original packaging to ensure they are protected during transit back to our roastery.

• 4.
  Refund Processing

  Ship the package to the provided address; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.