Frequently Asked Questions
Everything you need to know about our fresh roasts and global delivery.
How fresh is the coffee when it is shipped?
We roast our coffee beans in small batches multiple times a week to ensure peak freshness. Every bag is marked with a roast date, and we typically ship orders within 24-48 hours of roasting.
Do you offer international shipping?
Yes, we ship our coffee worldwide. Shipping costs and delivery times vary depending on the destination country. You can view the specific rates for your location at the checkout page.
What is your return policy for coffee beans?
As coffee is a perishable food product, we generally do not accept returns. However, if there is an issue with your order or if the packaging arrived damaged, please contact us within 7 days for a replacement or refund.
Can I get my coffee pre-ground?
To preserve the delicate flavor profiles and aromatic oils of our roasts, we primarily sell whole bean coffee. We highly recommend grinding your beans immediately before brewing for the best possible experience.
How should I store my April Coffee at home?
We recommend storing your beans in a cool, dark, and dry place. Our bags are equipped with a one-way valve and a resealable zipper to keep oxygen out; keeping them in the original packaging is usually the best option.
Do you offer coffee subscriptions?
Yes, we offer flexible subscription plans that allow you to receive our latest seasonal roasts automatically every month. Subscriptions can be paused, modified, or canceled at any time through your account dashboard.